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Shipping & Return

Shipping

All orders are processed and shipped on business days only (Monday through Friday), excluding major holidays. Orders placed on Saturday and Sunday will be processed on the next business day. Please allow 2-4 days for order processing plus shipping times.

Items will be shipped using your selected shipping method at checkout. Residents of the National Capital Region (Ottawa & Gatineau) will have the option for a local shipping courrier at the same cost. This option allow for a lot of flexibility on shipping modalities.When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. We currently use a flat rate option and we will cover any shipping cost exceeding this flat rate.

We can ship to any address in Canada or any canadian military base.

If you need to change the shipping address for your order, please contact us as soon as possible. We will do our best to accommodate the change, but cannot guarantee it if the order has already been processed and shipped.

We carefully package each order to make sure it arrives safely and in beautiful condition. If your item is ever damaged or goes missing during shipping, please reach out to us right away so we can make it right.

Please note that this shipping policy is subject to change without notice. If you have any questions or concerns about shipping, please do not hesitate to contact us.

Delivery Time

Our delivery times are estimated and not guaranteed. Once packages are sent to our shipping provider, arrival times are the responsibility of the shipping company.

Returns Policy

We know that choosing a pre-loved luxury piece is a special decision, and we want you to feel completely confident in your purchase. Every item is lovingly inspected for authenticity and condition before it makes its way to you. To give you peace of mind, we share detailed descriptions and clear photos of each piece; take a moment to explore them before treating yourself to your new treasure.

All sales are final. Because each piece is unique and carefully inspected before shipping, we do not accept returns or exchanges. We encourage you to review the photos and descriptions provided, and reach out with any questions before purchasing—we’re always happy to help!

We are not affiliated with the brands shown or sold on our website. All trademarks and brand names belong to their rightful owners.